Apartment D5 Aphrodite Gardens, Pissouri, Cyprus
Booking Agreement Terms dated
24 February 2008

1. USE OF APARTMENT
Guests must only use the apartment for the purpose of a private holiday residence up to the maximum number of four people.
The apartment must not be used for any business activity, or for illegal or immoral purposes.
Guests must not do anything in or around the property to cause a nuisance to others, or to cause damage to the apartment, or any adjoining property.
Furniture and all other fitments supplied within the apartment must not be removed and any breakages or damage should be reported prior to departure.
For safety reasons smoking is not allowed inside the apartment and guests are requested to only smoke in outside areas.

2. ARRIVAL AND DEPARTURE
The apartment will be available from 16:00 hour’s local time on the day of arrival and must be vacated by 10:00 hour’s local time on the day of departure.
The apartment must be left in a clean and satisfactory condition on departure.

3. KEYS
Details regarding the collection of keys will be advise to you (on email or fax) at least 14 days prior to the start of your rental period.
If you lose the key to the apartment we reserve the right to charge for obtaining a replacement and deduct this sum from your ‘damage/breakage deposit’ 

4. HOW TO BOOK
(i) PAYMENT OF DEPOSIT
When you have chosen your preferred dates you need to send a ‘’Booking Request’’ on email to dljones@ntlworld.com     
You will receive a confirmation email confirming your requested booking dates within 48 hours, or suggesting alternative dates if the dates you have chosen are no longer available.
Within 5 working days of receipt of our email you will need to forward a cheque for the non-returnable deposit, which is 25% of the rental period due, (or full payment of the rental period due if the booking dates are less than six weeks from the start of your rental period at the date of our email,) plus a returnable £50.00 damage/breakage deposit.
On receipt and deposit of your payment we will make the final confirmation of the booking to you on email and provide an invoice confirming the rental period and the amount outstanding (if any).
(ii) PAYMENT OF BALANCE
The balance of the rental period must be paid at least 6 weeks prior to the start of your rental period.
We will remind you, via email, two weeks prior to the required balance payment date that this sum is now due and it is your responsibility to ensure that full payment is made in a timely manner.
If we do not receive any balance payment due in full and on time following issue of our email reminder we must regretfully reserve the right to treat your booking as cancelled by you and the cancellation terms as set out in Clause 5 below will apply.
(iii) PRICE GUARANTEE
The prices shown on your confirmation invoice are fixed, but we reserve the right to correct genuine errors in advertised or confirmed prices.

5. CANCELLATION AND AMENDMENT
All cancellations and requests for booking date amendments must be sent via email to dljones@ntlworld.com
Any refunds due will be calculated from the date your instructions are received by us and it is in your interest to let us know of any change of circumstances as soon as possible. 
We strongly recommend that you take out your own Travel Insurance Policy that will provide cover in the event that you have to cancel.
If you cancel your booking at least 6 weeks prior to the start of your rental period any deposit payment made will be forfeit but no further sums are due from you to us.  We will return your £50.00 damage/breakage deposit to you minus postage costs.
If you cancel your booking at less than 6 weeks prior to the start of your rental period (having paid the full rental sum due) we will try to find someone else to rent the apartment for your dates but can not guarantee this. In the event that no alternative booking source can be found the full rental period payment made will be forfeit. We will return your £50.00 damage/breakage deposit to you minus postage costs.  However if we are able to find someone else to rent the apartment for your dates we will send you an amount equal to 50% of the new rental paid, plus the £50.00 damage/breakage deposit, less an additional administration fee of £25.00.
We promise that we will only cancel your booking where you have failed to comply with any requirement of these booking conditions entitling us to cancel (such as failing to make rental period payments on time or in full) or where we are forced to do so as a result of circumstances beyond our control. Please see Clause 8 titled ‘’Force Majeure’’.
In exceptional circumstances whereby we are forced to cancel your booking due to ‘’Force Maejure’’ we cannot accept any liability or pay any additional compensation, beyond return of your payments made prior to our cancellation.
If you need to amend your booking after it has been confirmed we will do our utmost to make any changes you need, however this may not always be possible and the same terms, as are expressed above, with regard to the cancellation, by you, of the booking, will apply.

6. YOUR RESPONSIBILITIES
All guests will be responsible for any damage to fixtures or fitments caused during their stay and have a responsibility to advise us of any issues that occur. Upon return of the key and confirmation that everything is satisfactory with the apartment following our guests departure we will send you a cheque returning the £50.00 damage/breakage deposit. If however repairs, replacements or unreasonable cleaning of the apartment is required the costs of such will be deducted from your damage/breakage deposit before any return sum payment is made. In the unfortunate event that damaged caused is higher than £50.00 you will be liable for any additional sums required and we will seek reimbursement of any additional costs that have been incurred.

7. OUR RESPONSIBILITIES
We will not be responsible for any injury, illness, death, loss (for example loss of enjoyment), damage, expense, cost or other sum or claim of any description whatsoever which results from any of the following:
*       The fault of the person(s) affected or any member(s) of their party.
*       The fault of a third party.
*       An event or circumstance which we could not have predicted or avoided even after having taken all reasonable care.
*       Force Majeure

8. FORCE MAJEURE
We regret that we cannot accept any liability or pay any compensation where the performance of our contractual obligations is prevented or affected by, or you otherwise suffer any damage or loss as a result of ‘’force majeure’’.
This means any event which we could not, even with all due care, foresee or avoid. Such events may include (but are not limited to) war or threat or war, riot, civil strife, actual or threatened terrorist activity, industrial disputes, natural or nuclear disaster, adverse weather conditions, fire and all similar events.

9. WEBSITE
 All information has been checked and is known to be correct as of 24 February 2016. However as it may be many weeks before you actually use the apartment there may be changes to these facilities which may be due to weather conditions, commercial reasons, religious holidays etc.. If we become aware of any major changes to these facilities which we believe may affect your holiday we will inform you.

10. EMERGENCY REPAIRS ETC
If you have any problem affecting the apartment, or your enjoyment of the apartment, you should contact the representative whose details will be confirmed to you on your arrival.

11. GENERAL INFORMATION
The above conditions form the basis of the contract between us and will be subject to English Law and jurisdiction once your 25% deposit has been paid.
It is your responsibility to arrange travel to and from our apartment and to ensure that your Passport is valid and meets the immigration requirements of Cyprus (ie: your passport must be valid for a full three months after your return date to your home country). Currently no Visa’s are required to enter Cyprus.
All clients are advised to furnish themselves with suitable travel insurance to protect themselves against unforeseen cancellation of their travel arrangements and also suitable private medical care insurance. 
At this time no vaccinations are required for British citizens traveling to Cyprus from the UK.
The Cyprus Tourist Office states that the water from local supplies is safe to drink.
As with any hot country there is a restricted rainfall and water preservation is a priority. Please be aware that on occasion water cuts can sometimes occur, however such cuts will normally be of short duration and you are asked for your understanding in these circumstances. In general, wherever possible, please use water as economically as you can.
If you have young children please remember not to leave then unattended on balconies, or at the communal pool facilities.